• A variety of Continuing Education Credits

  • Updates and best practices for Virginia’s long-term care industry

  • Unique networking opportunities for long-term care professionals, administrators, caregivers, nurses, and care staff throughout Virginia.

This program has been approved for Continuing Education for 4.50 total participant hours by NAB/NCERS—Approval #20241122-4.50-A98178-IN



Sarah Marks, LNHA QCP HSE

This presentation will review the most frequent deficiency citations to Virginia Assisted Living Facilities. Discussion will include a recap of the intent of the regulations, examples of why the deficiency was cited, and explore proactive steps that could be taken by the facility to avoid and/or minimize the risk of citations. Topics of discussion will include Individual Service Plans [ISP], medication administration or management, infection control, and staff education. The presenters will also provide guidance of steps to take when an adverse event occurs to minimize risks to others and to reduce the potential risk of a survey deficiency.

PRESENTER: Wendy Walter, MA, LNHA, Regional Director of Operations-CCR

This presentation will focus on QAPI and how the Baldridge criteria provides applicants with a thorough assessment of how their organization works, its effectiveness, and tools for improvement in their approaches. The Baldridge criteria can assist a facility in documenting their quality journey while advancing their
outcome goals. There will also be an overview of the American Healthcare Association Award Program. The AHCA/NCAL National Quality Award Program helps you to evaluate your organization’s strengths and opportunities, identify critical areas for improvement, and implement a plan to be stronger, more resilient, and successful than ever before. The three-level program evaluates long term care organization capabilities against nationally recognized standards for excellence making it one of the most comprehensive and cost-effective performance assessments available to providers.

PRESENTER: Cali Anderson, MPH

This presentation will bring the participants up to date on the latest COVID statistics, current guidance for long term care facilities, outbreak preparedness and response, as well as an update on Vaccines that are available to the community.

Meet Our Speakers

Mary is a registered nurse with over 50 years of experience, including over 35 years in long-term care. In 1995, she formed Chiles Healthcare Consulting and is now serving as a long-term care consultant for nursing facilities and adult care residences across the U.S.

Sarah’s has been a licensed nursing home administrator for nearly 30 years and spent 20 years with a large corporate long-term care management company. Sarah joined Chiles Healthcare Consulting in 2015.

Ms. Walter obtained her license as a Nursing Home Administrator in 1996 and held various positions with one of Virginia’s largest providers where she demonstrated success with operational results, regulatory compliance, and quality. During her tenure with Centra Health, she led her team to two national quality awards with the American Health Care Association and various other awards from the Virginia Health Care Association which recognized the accomplishments in quality, service, and operational outcomes. Ms. Walter was also instrumental in implementation of the quality and patient safety program for Post-Acute Services.
Ms. Walter has served on various committees and workgroups with the Virginia Health Care Association including an appointment to the Commonwealth’s Nursing Facility Advisory Committee. Ms. Walter also serves as a Senior Examiner for the National Quality Award Program with the American Health Care Association and often provides education to providers in Virginia on quality and regulatory topics. Ms. Walter is a Licensed Preceptor in Virginia and has served as preceptor for numerous administrators throughout her career.
Ms. Walter obtained her Bachelor’s degree in Health Care Administration/Biology from Mary Baldwin College and her Master’s degree in Human Services and Executive Leadership from Liberty University.

Cali Anderson is the COVID-19 Epidemiologist for the Central Virginia Health District within the Virginia Department of Health. She has been working with VDH since 2020 when the pandemic began and serves as the COVID subject matter expert for our local community. Cali graduated in 2020 with her MPH in Epidemiology from Liberty University and currently serves on the executive committee of Liberty’s chapter of Delta Omega, the National Honor Society for Public Health. She has been actively involved with facilities in our local community for COVID-19 mitigation and response and serves as a resource for COVID data dissemination. Cali is also involved in COVID research and is currently working on a study on Long COVID within Central Virginia.

Cost: $180

3 courses for 4.5 NAB certified CEU credits
Includes lunch and snack

10am-noon: Review of The Most Frequently Cited Deficiencies for Virginia Assisted Living Facility/Proactive Steps to Avoid Deficiency Citation
Presenters: Mary Chiles, RN RAC-CT QCP | Sarah Marks, LNHA QCP HSE

Noon-1PM: Break
Lunch will be provided by Bella Vista/Entwined Events

1-2:30PM: Quality Assurance and Performance and Improvement (QAPI)
Presenter: Wendy Walter, MA, LNHA, Regional Director of Operations- CCR

2:30-2:45PM: Break
Snack will be provided by Bella Vista/Entwined Events

2:45–4pm: COVID-19: Where are we now?
Presenter: Cali Anderson, MPH

Special room rates are available at Bella Vista Hotel & Suites, Lynchburg.

PHONE: (434) 237-6333
EMAIL: [email protected]


To register for our 2023 Winter Conference please fill out the form below. The deadline to register is December 5, 2023. For questions, please contact Joyce Wade at 434-237-2268.

Cancellations received by the registration deadline will receive a full refund. No refunds for cancellations received after the deadline. All cancellations will be charged a 10% fee.

By filling out this registration form you agree to our right to use, reproduce, distribute, and publicly display any photographs and/or videos taken at this event in any media or format for the purposes specified, including but not limited to marketing, advertising, and editorial content without compensation.